LIVERMORE, Calif.  – February 15, 2018Vigilant Solutions, an image analytics company serving the public safety market, announced today that a law enforcement agency used Vigilant’s facial recognition and license plate recognition (LPR) technology to develop a lead in a kidnapping case that helped to locate the missing person and get her to safety. Due to the ongoing investigation, the agency name and certain details of the case have been omitted at the agency’s request.

The case was opened when a woman contacted a sheriff’s department located in California to report her mother had gone to meet a man she had met online and never came home.

“When the complainant called her mother’s phone to check on her, a man answered and made some suspicious remarks, and would not allow her mother to speak to her on the phone,” said a spokesperson for the agency. “The complainant could hear her mother crying in the background during the phone call.”

The complainant had located the website where her mother had met the unknown male and provided it to the responding officers, but there was no identifying information for the male on the site. However, there were several good-quality photos.

“An investigating officer downloaded one of the photos and ran it through Vigilant’s facial recognition system, FaceSearch™,” the spokesperson said. “Within seconds, he had multiple returns on the probe image and was able to identify the unknown male as a possible match.”

The agency proceeded to conduct a full background check and investigation and found the male had a lengthy criminal history and was on probation. The background check also led investigators to the suspect’s license plate numbers, which they entered into Vigilant’s LPR solutions, PlateSearch™ and found a recent detection in an adjacent jurisdiction. The license plate detection information allowed officers to locate the vehicle and the woman, who had been drugged and was not able to care for herself. The agency was able to quickly get her to safety.

“This is a textbook example of how a comprehensive investigative suite of tools can help an agency solve crimes. It demonstrates how law enforcement agencies can use images and analytics to power investigations, generate leads, make arrests, and help keep citizens safe,” said Roger Rodriguez, Director of Business Development for Vigilant Solutions and retired NYPD Detective. “We commend the agency for its swift and successful response.”

Susan Crandall
Susan brings over 15 years of business experience in the data and technology field, holding leadership roles in business development, product development, market strategy and marketing. As the Vice President of Marketing and Legislative Affairs, Susan is responsible for the VaaS global brand, public relations and communications strategy. Additionally, she will support Vigilant Solutions and DRN in their continuing efforts to help customers and partners navigate the legislative landscape to ensure the continued safe and responsible use of data.
PreviousMaking a Difference as a Law Enforcement Officer
NextOpen Letter to Vigilant Solutions Customers